Privacy Policy
Effective date: November 11, 2026
Flacos Custom Food Trucks (âwe,â âus,â âourâ) operates flacoscustomfoodtrucks.com (the âSiteâ). We are a food truck and food trailer manufacturer based in California. This Privacy Policy explains what information we collect when you visit or use the Site, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
Information We Collect
When you contact us through a form on this site, request a quote, or tap âNotify Meâ for a used unit, we collect the information you provide: your name, phone number, email address, and the details of your message or request. If you tap a WhatsApp button, your message goes to us through WhatsApp; nothing is sent to WhatsApp unless you tap the button.
Information collected automatically: when you visit the Site, our hosting provider (Google Firebase Hosting) receives standard server information, including your IP address, browser type, and the pages you visit. We use this information to operate the Site, keep it secure, and understand which pages visitors find useful. We do not use it to identify you personally.
We store two items in your browserâs local storage, on your own device: your language preference (English or Spanish) and your cookie banner preference (whether you already dismissed the banner). This is not a cookie and it is not sent to us or to any third party. If you install the Site as an app on your phone, your browser also stores a copy of the Siteâs pages and files on your device so you can open them when you have no signal. This copy stays on your device and is not sent to us or to any third party.
What We Do Not Do
We do not use tracking pixels, advertising cookies, or cross-site behavioral advertising. The Site does not load the Meta Pixel, Google Analytics, the TikTok Pixel, or any similar tracking or advertising tool. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Third-Party Services
Google Fonts: the Site loads its fonts from Google Fonts. Loading a font sends your IP address to Google, as it does for any website that uses Google Fonts. Google Fonts does not set cookies on your device.
Firebase / Google Cloud: the Site is hosted on Firebase (Google), which receives standard server data, such as IP addresses, when it serves the Site to you.
YouTube: the homepage video plays from YouTube. Nothing connects to YouTube until you press play. When you do, YouTube (Google) receives your IP address and may set its own cookies, under Googleâs privacy policy.
WhatsApp: the Site includes links to WhatsApp (wa.me). Nothing is sent to WhatsApp unless you tap one of those links.
How We Use Your Information
We use the information we collect to respond to your inquiries and quote requests, to provide the products and services you ask for, to operate and improve the Site, and to comply with the law. We do not use your information for advertising to you on other websites.
How We Share Your Information
We do not sell or rent your personal information. We share it only with the service providers listed above, which help us operate the Site, and when the law requires it (for example, in response to a court order). We do not share your information with other companies for their own marketing.
Cookies and Local Storage
The Site does not use cookies. It uses your browserâs local storage for two items: your language choice (English or Spanish) and your cookie banner preference (whether you already dismissed the banner). If you install the Site as an app on your phone, your browser also stores a copy of the Siteâs pages and files on your device so you can open them when you have no signal. This copy stays on your device and is not sent to us or to any third party. You can clear local storage and cached pages at any time through your browser settings. Doing so will reset your language preference and the cookie banner and remove the stored copy of the Site.
Your California Rights
If you are a California resident, you may ask us what personal information we have collected about you, request a copy of it, ask us to correct it, or ask us to delete it. To make a request, contact us using the information in the âContact Usâ section below. We will respond within a reasonable time. Because we do not sell personal information, there is no âDo Not Sellâ request to make â but you may still contact us with any privacy question.
Data Security and Retention
We take reasonable steps to protect the information you provide to us, including limiting access to it to the people who need it to do their jobs. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We keep your information only as long as needed for the purposes described here or as required by law.
Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
If we change this Privacy Policy, we will post the updated version on this page and update the effective date above. If we ever add analytics or advertising tools to the Site, we will update this Policy first and add a consent banner before those tools load.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us by email at info@flacoscustomfoodtrucks.com, by phone at (714) 650-5995, or by mail at 1693 Commerce St, Corona, CA 92878.